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Delivery & Payment
Vivi-direct delivers linen womens clothing worldwide
Postage & Packing charges
- For UK orders, vivi-direct charges a minimum of £6.50 + £1 for every extra garment. (i.e. 2 garments = £7.50)
- For deliveries within Europe, the minimum is £10 + £1 per extra garment (i.e. 2 garments = £11)
- For deliveries outside Europe including USA, the minimum is £12.50 + £1 per extra garment (i.e. 2 garments = £13.50)
Do deliveries need to be signed for?
Usually, yes, so it is better to give a delivery address where there will be someone around, but when you order online, you will receive an e-mail when the goods are shipped. Alternatively, the Postman will usually leave a card through your letter-box notifying you to contact the local sorting office to arrange delivery or collection if no one is at home.
Delivery Times
Vivi-direct will ship your linen clothing from the UK within 7 working days. For UK orders, goods are sent by Royal Mail Special Delivery to arrive before 1pm the next working day. For overseas orders including the USA, goods are usually shipped from the UK by Royal Mail Airsure to arrive as quickly and as safely as possible, though vivi-direct cannot of course be held responsible for any postal delays that might arise in individual destination countries.
Credit cards accepted
vivi-direct accepts:
- Visa
- Mastercard/Eurocard
- Delta
- Switch
- American Express
vivi-direct also accepts Paypal online payments.
Exchange-rate for goods ordered from abroad
Orders will be charged in GB Pounds Sterling as this is a UK-based shopping site. The currency conversion will take place through your own card issuer at the moment the sale is processed, and will appear on your next statement in your local currency. You can check exchange rates with your local bank or online for an approximate idea. To help guide you, we have listed approximate US dollar guide prices on the site at $1.85 to the GB Pound. This is a guide only as dollar exchange rates fluctuate up or down.
Payments drawn down from debit/credit card
vivi-direct's Barclays Bank Online ePDQ Payment Server will reserve the money to cover your order with your bank or credit card company. This money will not be deducted from your account until vivi-direct is at the point of shipping your goods and notifies the Barclays Payment Server that payment is due.
Other methods of payment accepted
vivi-direct absolutely guarantees total privacy and security.
- You can telephone +44 (0) 1824 790 116 and we will return your call as quickly as possible to take all of your order details.
- You can fax +44 (0) 1824 790 116 with your order details.
- You can e-mail your order details to viv@vivi-direct.com
- vivi-direct will also accept payment by CHEQUE through the POST to:
vivi-direct
Unit 1
The Old Rectory
Llandyrnog
Denbigh
LL16 4HN
United Kingdom